I am so thankful to have found Paul! Our jeep kept losing power after jumping it and figured it must be the alternator. Although having it towed to get it fixed was an option, it was going to be a real hassle for me this particular time to try and coordinate that with myself and the tower and the repair shop. So I was hoping I could find a mobile mechanic that might be able to get this done.
I started checking out some of the other options here in Bend that had great reviews but I just couldn’t justify the cost. For example, one place I called charged $95 to come out to you, then $95/hr on top of that. For my situation he said there would also be a $68 test to figure out what’s going on w/ my battery and alternator. And the guy certainly sounded nice enough and I get that if you’re in a bind on the side of the road, paying a few hundred extra dollars might be ok and even worth it. But I wasn’t stranded, I just wanted to try and avoid some hassle and hopefully get our Jeep up and running again as soon as possible.
So I ended up calling Paul in the evening, and left a message. He called me back though soon after that and talked about what was going on and when he could come out the next day to get it working again. His cost is just $50/hr and he doesn’t charge anything extra to come to you. There wasn’t any additional charge for testing the battery and so forth. And if for some reason he couldn’t help me there wouldn’t be any charge.
He called the following day to re-confirm when he’d be arriving. Showed up and sure enough, the alternator was the culprit. So in an hour he had everything tested, new alternator put in and we were good to go! Total cost was just the $50 for his time and the cost for an alternator.
On top of that, he showed me some simple things I could watch for with my Jeep to make sure I’d know when it might be time to have something changed or worked on.
So couldn’t be happier with the experience. I’m thrilled that I actually saved money having Paul come and take care of this (which was more convenient for me) as opposed to taking it to the repair shop. And he’s just the nicest guy to talk to. He’ll take the time to explain something to you if you’re curious or just want to know what’s going on. Super down to earth, laid back and truly cares about doing a good job for you.
As soon as we were done I told my daughter and ex-wife to put his contact info in their phones in case something happens while they’re driving around or happen to have car trouble somewhere. I wouldn’t hesitate to recommend Paul to anyone who might be stuck on the side of the road or just hasn’t found a repair shop their happy with yet. I love it when I come across a product or service that I can rave about and that’s definitely been the case with Paul’s Mobile Auto Repair!
